Originally Posted by
BA or bust
Not had the survey, but my response would have been…. A foolproof plain English guide to understanding and earning nTPs!
And credit them in a logical way!
Trip 1: bonus nTP and regular nTP + Avios credited together after 7 days
Trip 2: bonus nTP credited after 4-5 days, still no regular nTP or Avios after 12 days
Edit: I didn’t realize the “enhancement” is that I have audit / chase / manage my account, how nice they’ve shifted these tasks to the customer.