Originally Posted by GC330

Hi All, not sure if this has been reported but a week ago and to my huge surprise (in a bad way) flying from LIM to ATL in Delta One (sold as DL ONE) dinner service has been cut to a single dinner tray, ice cream sundae removed, premium wines removed and champagne removed (prosecco introduced and not Ferrari!). Breakfast service has been completely withdrawn.

Having flown to Lima for years , there was absolutely no difference between Delta One long haul versus Lima. Still premium bedding and Missoni amenity kit being offered, though.

Had a word with purser and he was extremely embarrased. He was able to share that they are thinking in re establishing the service due to the amount of complaints. Apparently, the rationale was that they wanted to align with what LATAM is offering in the LIM/ATL LIM/MIA sectors.

Pricewise, ticket was over GBP2.5K from US to Peru and back, more expensive than before so this change is absolutely a shameless cost cutting exercise.

If someone flies this route in DL ONE, do report to Delta as it will help make a case to re esrablish the traditional service. Won't be flying this route on Delta until the service is re established or price goes down.

Safe travels!