Please see the wiki at the top of the thread for information on the pre-ordering process.

Please keep this thread to the pre-ordering process itself - issues with the website/app, orders not being on file when you're on the flight, etc. For any reports/questions/etc about the meals themselves, including those that are only available via pre-order, please visit the in-flight catering thread.

This thread replaces a previous thread that ran from the introduction of pre-ordering in 2023.