Originally Posted by
kauppias
this would be a fine system if it was done at pick up and return IMO not if one just has to trust the system 😁
Originally Posted by
Kacee
There is good reason to assume that this will result in more errors and more bogus damage charges levied on Hertz customers. Just consider the inaccuracy of the AI chat-bots that certain carriers (hello, AA) now use for first level cs responses.
One of the biggest differentiators between Hertz and Enterprise/National/Alamo is that Hertz (as well as Sixt) views minor vehicle damage as a revenue item, whereas Enterprise views it as normal wear and tear on the vehicle.
UVeye Is Automating Vehicle Inspections
Another system, Atlas, looks at body panels and other exterior pieces. Two variants are available: a large model for big commercial vehicles such as those Amazon uses and a smaller one for passenger vehicles. The latter setup incorporates 16 cameras, which work with contrasting strips of bright light and black stripes to detect dents, scratches, paint issues, rust, broken glass, and other imperfections larger than two millimeters. Atlas caught many of the numerous dings and scratches dotting the Pilot, as well as the rusted rear wheel arches; however, it missed a sizable crescent-shaped crack at the base of the windshield
and im not even sure its accuracy differentiating dirt and water marks vs scratches and dents
and i wonder if hertz can request for the AI to be more aggressive in identifying scratches and dents leading to more erroneous detections