FlyerTalk Forums - View Single Post - FAQ 3A2 - KLM Aircraft and Seating Questions
Old Apr 17, 2025 | 12:04 pm
  #882  
Goldorak
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Originally Posted by glog69
Any ideas why they do this and not book tickets according to the planned aircraft?
Obviously they intend to operate with B772 this day. Otherwise they would not do this, they are not crazy. That doesn't mean of course that a last min aircraft type substitution cannot happen.

Originally Posted by glog69
What comeback would you have if your seat is no longer available due to aircraft type?
For example, I have Economy Comfort seat (paid extra) booked 21A on 777-200. If they switch to 78X that seat is just a normal Economy seat
Worst case, I presume if you don't get the level of seat you booked then you could claim back.
You will be transferred to another Economy comfort seat. If less Eco Comfort seats are available on the new aircraft, some pax will end up in a regular Y seat.

Originally Posted by glog69
But, could you claim any compensation if you still got Economy Comfort seat but stuck in the middle seat say, 21E
It must happen all the time the way the bookings are taken on the 'wrong' equipment..
Of course not !
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