FlyerTalk Forums - View Single Post - It seems that we cannot change third party issued UA ticket on United.com
Old Apr 16, 2025 | 7:37 am
  #16  
ijgordon
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Originally Posted by MarkP24
Any update on this? Namely if I book a ticket via AMEX Travel can I change it on the UA website?
I've done it a bunch of time in recent months with corporate TA-issued tickets (not Amex).

Originally Posted by WineCountryUA
Beware you may not get a residual FFC if the new fare is cheaper
This was definitely the case in the past, the new flight options would either show $0 or some positive $ amount for price difference, there were no results with travel credits. Now I do see that some flights show a travel credit if the price is lower, although I haven't confirmed any of these options. What I think changed, which may or may not be related, is that our TA now has NDC capabilities and we can get the continuous pricing fares, not too long ago our corporate discount was more like a corporate penalty.
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