Originally Posted by
joecool1885
I booked last November for an Under Canvas stay in June. Didn't indicate it was a prepaid rate when I booked, but they charged me nonetheless. I didn't mind at the time, but now I'll be missing out on ~8K points because of it.
I would cancel/rebook, but there's no availability showing for our day, so don't want to take that risk.
Something MHC can help with, or am I SOL?
Per the terms:
Please allow 3 to 4 weeks after check-out for Bonus Points to be posted to your World of Hyatt account.
...
Chase is not responsible for the provision of, or failure to provide, the state benefits and services. Bonus Points will post directly to your World of Hyatt account and will not appear on your credit card statement.
This leads me to believe you should expect to receive the points even though you prepaid.