FlyerTalk Forums - View Single Post - [Master Thread] CX Same-Day Flight Change
Thread: [Master Thread] CX Same-Day Flight Change
View Single Post
Old Apr 12, 2025 | 5:17 pm
  #104  
ernestnywang
Community Builder
All eyes on you!
20 Years on Site
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,224
Originally Posted by 47Chits
Because the only other option is the 9:05PM on the 21, and I could make my flight still on the 22, they want me to pay a change fee.

Seems ridiculous, since it's a schedule change I certainly did not make.
This is obviously ridiculous and echos Has Cathay CS gone downhill?

Understand you were unable to reach a CX agent easily, but rest assured it is not CX's policy to make you pay in this case.
ernestnywang is offline  
Reply