Originally Posted by Trouvaille

Would guess this falls under a “contracted room.” Here’s what Hyatt’s terms say regarding their ineligibility:

(A “contracted room” is a room that has been reserved pursuant to a written and executed agreement between a hotel or resort and a corporation, government agency, or individual for a negotiated room rate in exchange for an agreed upon number of rooms to be rented for an extended period of time.)

Or “bundled”
bundled package rates (i.e., where a room is booked in combination with the purchase of airfare, even if booked through a Hyatt Booking Channel);
Qatar might be able to provide clarity.