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Old Apr 11, 2025 | 6:06 pm
  #5  
freecia
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20 Years on Site
 
Join Date: Oct 2003
Posts: 2,538
Slight O/T

Originally Posted by AlwaysAisle
There are a lot of guided tours in Japan by local Japanese tour companies provided to Japanese (which actually are quite popular), and in those tours there are no tips given to tour guides or drivers. Lately I have seen more tourist traps in Japan, where primary target customers are non-Japanese visitors and not many local Japanese will partake in the service. I am wondering if this is the direction Japan is going, non-Japanese visitors and locals are segregated. Unfortunately, I have seen at tourist locations in Japan that obviously aiming to non-Japanese visitors and displaying tip as a norm.
I think this tourist market split has been there for some time. There's always been Japanese bus tours like Hato, HIS, Sunrise and JTB which mostly offered tours in Japanese, booked mostly from a physical travel agency office well beyond when internet bookings would/should have taken off. Some do/did offer some tour support in other languages with Japanese guides but I remember reading foreign guest complaints of things lost in translation. Perhaps that has improved?

I have been on a decent amount of tours, though not recently. I feel it's somewhat fair to say various American guests may take a different kind of guide approach and knowledge base than Japanese. Just like some of the Asian guests want time for shopping (possibly check Klook for tours geared towards Asian language speakers). I imagine guides have their preferred customer targets & group sizes, too, not solely based on prospective gratuities and language abilities. There's also the inflation felt by domestic guests and weaker yen for foreign ones.

The increasing languages normally spoken by tourist adjacent staff beyond Japanese due to the foreign tourist market expansion is both a pro and con, imo. I have mixed feelings about that as someone who appreciates the multilingual convenience & increased cultural exchanges but misses the actual feeling of being in Japan with mostly Japanese speaking guests with more traditional Japanese service in core tourist areas. But my long standing preference is to not talk to anyone & poke a machine or website when possible which works nicely with the automation for cost cutting and labor shortages. Younger domestic travelers also seem to prefer less traditional service coupled with slightly more flexible/updated hospitality (coffee, beer, and wifi at ryokans finally mainstream, but alas for me, also an amenity downgrade/trade off from loose leaf to cheap tea bags/PET bottle which is probably less wasteful). Such is the path towards 60 million inbound travelers per year.
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