Originally Posted by
dkc192
FWIW this hotel is still refusing to comply with the Globalist late checkout T&Cs. I asked for 13:30 and after much back and forth they gave me 13:00. I will return to get my stuff whenever it’s convenient for me, and, well, if it’s slightly after 13:00, then sorry not sorry.
My guess is they don't care about Hyatt and Hyatt elites. You should write to Consumer Affairs and CC their GM. 1330h isn't much beyond 12pm.