Originally Posted by
brightstar100
Agree contract does not just apply to financial considerations but - as I understand it, I’m not a lawyer - you will need to be able to quantify your loss in some sort of logical and tangible way.
if it does not involve you missing a tier renewal/promotion, it is hard to imagine what that would be. Plus, I suspect there are clauses that give BA considerable discretion/leeway.
It would be easy for me to demonstrate that with this CX booking and others on BA (all made prior to 31 December), I would have retained status. The change to CX earning, made after booking, means that I will drop a tier; there's the loss.