Originally Posted by
fairhsa
So I eventually managed to add my husband but HOW do I use his miles? On the Android app, family membership is blank and just takes me to a webpage to add members... And doesn't show my husband already connected and verified. On a browser I can SEE the two of us, but nothing I click seems to open up and let me DO anything. Any suggestions? I tried chatting on Facebook messenger and the person was less than helpful. Can't find any options to send an email or ring anyone. Our miles expire in 2 weeks...I have been at this a month so far!
You should be able to use the family "pool" of miles when you are on the payment page of your redemption.
Also, if you are the head of the family, it will display the collective number of miles on the upper end of the Etihad Guest page (on browser), right next to your name.