Originally Posted by
corporate-wage-slave
If you are not GGL / Premier/First then yes the contact centre in the UK closes at 20:00 hrs,
This isn't true any more. The UK Gold line is now open 24 hours (I could show you the screenshot in "Please use your dedicated contact details below").
It certainly wasn't the case 18 months ago, but when I rang the US line in January at midnight I got through to someone which a British accent which was a surprise, I was expecting an Indian one
It's an important issue now we're losing Skype.
Originally Posted by
tm84
Huge thanks - the live chat agent has given me the USA number to call at midnight. Appreciate your advice, really helpful.
Since even the most estimable CWS seems confused on this, it's possible many of the chat agents are as well. Have a look at the contact details in your BAC page.
Help | Assistance, Contacts and FAQs | scroll way down, then Contact information, The British Airways Club Enquiries | Telephone Numbers and Addresses.