Originally Posted by
Bandicoot
Well! Now that is disappointing. I thought it was one of their selling points that they claimed you could do the KYC online. But thank you for reporting back, now we at least know they're not better than Cheq and others.
Ended up having some time the end of my trip. I contacted them through WhatsApp and I arranged for their KYC agent to meet me at my hotel in New Delhi. They took a photo of my passport and I was up and running in a few hours. I guess I have it set up for next time. Nice that they came to my hotel, but very annoying that I couldn't complete KYC remotely and had to message them to figure out how to get it done.