Originally Posted by
d603
Anyone here know how to get past the issue on UA Status Match challenger where it WILL NOT let you upload a BA Silver elite membership card as proof for the status match? Is there an email address we can use to raise this request?
The online system should match and approve immediately, but it wont accept the card screenshot or webpage from BA - even tho BA is listed as eligible.....
Help me obi wan!
THIS MAY HELP ANYONE LOOKING TO UNITED AIRLINES UA STATUS MATCH THIS YEAR FROM BRITISH AIRWAYS BA:
I had to use an OLD FORMAT version of the card snapshot for this to work - the upload would bounce otherwise. e.g. I got this to work by using a screenshot of the OLD FORMAT of the card on the app as it was pre March/April 2025 and it worked immediately - until then it bounced over and over.
UA match is obviously not able to deal with the new BA layout which omits expiry date (why BA have done this? im not sure as surely lounges check that too).
You'd need an old screenshot, or manufacture that layout - the details will be checked regardless so you cannot just fake them, supply the actuals - this will get you past the upload issue and it will get approved pretty much within minutes if it all checks out. Otherwise you'll get an email from their status team asking for more. Either way its gets you in the running.
Hope this helps someone out – thanks for the comments!