Rolling sequence of incompetence.
You can almost excuse the GA, who should have known better but is an outstation contractor in this situation. They clearly didn't understand they needed to fix the problem, or were just in a hurry to dump it on the crew and close the flight.
The FA who made up some rule about not being allowed to sort out the seating mess is somehow worse to me as this is an AC employee. How do you not look at this situation and think - right, I need to get this person helped out here as them sitting next to their kid is not only a company and government requirement but is going to make sure my flight gets off the gate here ASAP and we're already massively delayed.
Then of course AC makes a PR blunder out of it afterwards because it is AC and that is all they know how to do.
Originally Posted by
zorn
If Molly had been a veteran or a cancer survivor or on her way to a funeral, this might have made CTV. Alas she is merely a standard issue toddler, so inside ottawa valley dot com it is for her.
This is actually a Toronto Star reporter and article, just reprinted here.