Hi all,
I just want to check my understanding of what, if anything, I am entitled to following my recent flight disruption.
We have 2 x CW seats from LHR to MIA returned booked using an AMEX 241. Outbound was flown without issue.
The inbound was cancelled on March 29th and the prior flight went tech at LHR. I asked to get moved onto AA flights from MIA to JFK and then JFK to LHR.
We arrived only an hour after we were due to land if the MIA flight had run as scheduled. We did have to fly the MIA to JFK sector in economy as no Biz seats were available.
I believe the only compensation on offer would be for the MIA to JFK sector due to the downgrade in cabin; 30% of miles?