I should be good. This is the third time I've called in in the past 12 months, prior two went fine. Once you repeatedly ask for a refund the process speeds up. They try to get you to make the charge over the phone so they can monitor which I know in advance, so I have it tee'd up, then it obviously declines and then I ask for refund once they see it didn't go through from my good faith effort. I have a case number and the cards are showing as closed to charges online, so this is exactly what happened the prior two times when they mailed a check. I feel like we need a thread specifically dedicated to $500 gift cards (Visa/MC), all of the banks, all of the servicers, and where they all work and don't work both in store and online. And then in what amounts. The soup de jour from InComm reps over the phone (obviously none of them have any idea what they are talking about) is that "you need to make sure the places online you shop are allowing you to enter the 3 digit security code." I haven't purchased onlie where it didn't force you to enter the 3 digit code in years. I also got hit with "disconnect from your wifi and use your mobile data to make the charge this will help" which was comical.