Originally Posted by
Can I help you
On the ground.
The changes involve eliminating boarding groups 7, 8, and 9. Euro Traveller customers will be reassigned to groups 4 and 5, while World Traveller customers will be moved to groups 4 through 6. Priority groups
0–3 will remain unchanged. Our recorded boarding announcements will be updated to reflect these adjustments, although current signage displaying the 9-group system will remain in place at all stations.
Now I understand why yesterday boarding announcement at LHR said that anyone with no group on boarding pass should board with group 5, instead of the usual 9.