Originally Posted by
GNRMatt
I've had this happen as well. It's just a case of a GA making up rules/being lazy. My suggestion is to write in to AA with all the pertinent details so they can properly train their GA.
This. Once or twice I've asked to go on the upgrade list while standing by for an earlier flight and learned the *standby must clear before an upgrade request* rule. After clearing the standby a gate agent said that there were 40 people in the upgrade list and I'd never make it. I politely mentioned I was ck with over a million LPs and she said she would add me, but strangely enough I never saw my name on the list.