Originally Posted by
lamphs
Hi,
Purchased a combo bus ticket - LHR T2 bus station->Woking and then train to Portsmouth - from the TfW site. Straight forward.
My receipt states "please note that there is not a ticket machine at the LHR T2 bus station; you'll need to collect your ticket from one of the other 1700 other locations".
Any advice for obtaining the ticket at Heathrow as LHR is my first entry into the country - no other station to go to?
TIA!
Originally Posted by
NWIFlyer
It sounds like the instructions are pointing you towards a National Rail ticket machine. I believe, although I've never tried them personally, that the Heathrow Express ticket machines are National Rail ones - so you should be able to collect any ticket there with the 8-digit collection reference.
You'll need the credit card you paid with (although the instructions may say "any card", some machines seem to be a lot more fussy about it than others).
Just to report back...
I could not get my ticket at the Heathrow Express ticket kiosk. I walked to the Elizabeth Line T2 station and used my confirmation code to get my ticket there. But where to next? The agent at the Elizabeth Line told me to try the T2 central bus station.
I walked to the central bus station. The agent there told me that the bus did not depart from there and suggested it might depart from one of the stops 1 level below T2 arrivals.
There are a lot of bus stops there with no large signage. I went back inside and a Heathrow "May I Help You" lad verified that the stop was in fact downstairs, but only could identify two possibilities.
He was correct. The bus was on time also.
But there was absolutely nothing on my online e-mailed receipt nor on the actual ticket as to where the bus stop was located. Just something to keep in mind when buying tickets in the future - do your research in advance.