Originally Posted by
oliver2002
Anything with a battery inside and power banks is not allowed in checked bags and was probably intercepted in transit in India. BCAS makes the rules which CISF implemented. If they removed the drone and power bank it's has been documented. Indigo will take no responsibility for things done by the authorities. Hence good luck with shaming them.
I had a similar case with a friend's son who was on 9W from BKK to AMS via BOM. Bag missed the connection and was delivered days later after being opened with brute force. 9W basically said this happened due to CISF action which they can't be held responsible for.
Thank you for your perspective.
However, my issue isn’t with general battery rules—it’s that I received no official notification or documentation that my items were intercepted by security. When my baggage arrived after a 50+ hour delay, the lock was missing, and both my drone and power bank were gone.
If these items were removed under CISF’s orders, IndiGo should have informed me and provided proper documentation.
Instead, I was left in the dark, which is a clear failure in communication and accountability on IndiGo’s part.