Originally Posted by
peasant
Yes, Montreal Convention only applies for international flights. For domestic, it will be Indian DGAC rules that apply.
Correct, but this was an
international flight (CMB-MRU) with a layover in BLR, so the
Montreal Convention does apply. Under Article 22(2), the airline is liable for lost or stolen checked baggage up to
$1,700 USD
IndiGo, however, claims their internal policies override these international regulations, which is simply not how aviation law works. Instead of following proper procedures, they’ve refused compensation and ignored their responsibility.