This was an international flight: Colombo (CMB) to Mauritius (MRU), with a layover in Bangalore (BLR). My checked baggage was locked when I handed it over, but when I finally received it after 50+ hours, the lock was completely missing.

If IndiGo had removed these items for security reasons, they were obligated to inform me and return them—which they didn’t. If they weren’t removed officially, that means someone tampered with my bag while it was in IndiGo’s custody. Either way, IndiGo is responsible and refuses to take accountability.