Originally Posted by
chris63
Forwarded you to whom ? & to do what ?
Their systems cannot access M&M accounts, confirmed multiple times by HON line & by my HON PA.
First agent said he couldn’t help (system problems) but that he could forward me to someone who could… I don’t know what department/centre I got forwarded to.
It was to put me on UG waitlist with miles and had to give PIN… So somehow it seems he had access…