Originally Posted by
flayum
Is there a way to select seats prior to check-in? Would contacting GA be worthwhile?
Garuda has a WhatsApp number, which will trigger a virtual assistant. Select
General Service
Reservation & Purchasing
Additional Services
You may be asked if you wish to wait - I always say yes, and then send something like this straight afterwards:
Can I please book seat 22C for
Booking code: ABCDEF
Passenger name: NEVERYOUMINDNOWT/SOREFOOT MR
Flight number: GA 123
Route: ABC-XYZ
Date: 30 March 2025
Time: 08.30-11.50
Class: Economy X
Because of the time difference, by the time a human answers I’m sometimes already asleep but they’ve always actioned it (as long as the seat you’ve chosen is available, eg don’t choose seats for passengers with special needs) even if you don’t respond. Last tested in Dec 2024, so YMMV.