Originally Posted by
Kacee
Not sure what the complaint is, at least not in terms of a T&C violation. The property can do as it likes with minimum stay, including limiting minimum stay to base rooms to prevent award bookings (which is not at all uncommon). They're not required to offer suite awards at all (and many properties do not).
The complaint is that a base room is available for a Friday 1 night stay, or Sat/Sun 2 night stay, but not Fri/Sat 2 night stay.
The second complaint is that a 1 King no view or 2 queen no view is considered a base room, and while a 2 queen no view (Accessible) is also considered a base room, a 1 King no view (accessible) is not considered a base room thereby further limiting award availability.
This hotel has had published articles written about it in the past for gaming the system and it seems like it just continues playing games. Not sure why I shouldn't be complaining about that. I wouldn't be trying to stay here if there were any other alternatives in the area.