Originally Posted by
SFO 1K
... I guess as a Hilton Lifetime Diamond I am a bit spoiled at never having encountered this type of policy of charging cash rates on point stays if you cancel. ...
Not sure if LT helped you in the past but thi sis a standard policy for all chains.. if anything, Hyatt is more likely to resolve it in customer friendly way (as it happened in your case); there are quite a few posts in Marriott forum describing certain luxury hotels charging thousands during ski season...