FlyerTalk Forums - View Single Post - No-fees business model gutted: Baggage Fees and Other Changes
Old Mar 17, 2025 | 12:47 pm
  #334  
Cledaybuck
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Originally Posted by joshua362
This seems awfully generous give the current climate.
It essentially is the same as DL's policy.

Originally Posted by joshua362
Why make both parties go through the process and shenanigans only to refund it? Its a RR# flagged as cardholder, both known at time of initial purchase.
Agreed that this seems awfully cumbersome. I assume there is some IT limitation that is causing them to do it this way.
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