Originally Posted by
flyerCO
DL app sees R class and is incorrectly stating that is Comfort Plus.
Simple name mapping error due to booking codeshare number. The reservation system has you seated in correct cabin. Just app/website doesn't know what to correctly name the cabin.
Thanks to you and
xliioper for your helpful responses. Looks like just a mapping issue then, so I feel better about that.
My first two flights are on DL (lax-slc-yyz and then the final leg is Westjet from YYZ-YHZ.
Oddly enough, when I check my booking on Westjet, it's showing as a Member Exclusive Business class fare, and when I click on that it says lay flat seats lol. So, it's a bit comical that both Delta and Wesjet don't seem to have the fare mapping correct. Certainly doesn't give me much confidence.