FlyerTalk Forums - View Single Post - No-fees business model gutted: Baggage Fees and Other Changes
Old Mar 16, 2025 | 9:16 am
  #314  
Insulator-King
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15 Years on Site
 
Join Date: Apr 2008
Location: Land of Enchantment!
Programs: Southwest RR, Alaska Mileage Plan™
Posts: 347
Originally Posted by RustyC
I got the e-mail while on vacation and knew it'd get quite a reaction here...am late to this one and have mostly gone along liking posts.

Wall Street has been trying to pressure WN to charge bag fees for years because they're the no-stone-unturned greedy types who don't understand the value proposition and how that helped. I think the comparison of revenue gains being negated by lost business really hits it on the head. Have mentioned before how they destroyed Yahoo Auctions in the aughts by pressuring it to charge an insertion fee when they weren't ready for that. By the time the company corrected the mistake the business was damaged beyond repair, but if they kill off the company with a move like that they just move on to the next one.
I was an avid user of Yahoo auctions back then, and it was working really well for me until they started charging those listing fees. Totally not worth it, and I went [reluctantly] back to eBay. Thanks for that memory!
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