Originally Posted by
l380
On a CX long haul flight to North America in business class right now, my IFE TV is not working at all. The ISM found a staff travelling in Business cabin who is willing to switch seat with me (half way thru the flight). I declined and the ISM said she will check and offer me Asiamiles compensation. What is the reasonable Asiamiles compensation amount? Thanks
PS. The ticket is an asiamiles redemption if it makes any difference.
whatever she said make no difference i believe , because last time i got difference amount as what she said . i think the final amount is calcuate by customer services , and was depends on the team , not on-board anymore.
i guess : when she do the compsenstaion , she need to do the report , and after the report reach the department , then they do the compensate according the situation. so whatever number she said will make no difference for the result.
i got 3000am on a flight that the whole flight tv system is not working for half of the time , and the wifi not working too.