Originally Posted by
EWR764
...- Kirby also had some interesting comments about his time at AA, specifically in 2013, when he outlined a strategy to vanquish UA in the transcon markets and LAX. Emphasis on premium, seatback screens, etc. Turns out he was right, and when he left AA, they quite clearly pivoted from that strategy. Perhaps a bit of revisionist history there, but the last 10 years have certainly challenged the "conventional wisdom" of Kirby being a spreadsheet-first, penny-pinching airline manager. I suspect in the halls of Skyview 1, some look at Kirby as the "one that got away."...
There is a discussion on the AA Forum about this:
Scott Kirby doesn’t think American can be a “premium” airline and I wonder if it is related.