Originally Posted by
kangarooflyer88
Given the amount of uncertainty in the markets given recent events, I do wonder whether this was such a clever idea. I have no doubt consumer confidence will go down. And when consumers are less confident about the economy and there is less certainty in the market, what are the chances they'll be booking flights much less on an airline that seems to be changing the rules every couple of months?
As much as I would like to see expiration and conversion of WGA to Basic be rescinded, I think Southwest cannot recover even half the goodwill it has lost in the last week.