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Old Mar 14, 2025 | 2:12 pm
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DebFox25
 
Join Date: Mar 2025
Posts: 1
Flight Delayed then a Nightmare

Hubby and I on RSW-MYR 3/13 7:19 pm. Got an alert at noon same day that flight delayed by 4-5 hrs and suggested we rebook. I call and agent says cause is weather. I asked her since we are 7 hrs from departure time, is it possible flight will actually go off in time? She says no, have never seen that happen. So, we had to stay overnight and leave the next day. At 2:30 in 3/13 I check flights and now the original flight is not delayed! I call to get back on flight but our connecting flight at CLT doesn’t have seats. I email customer relations but all they responded with is “sorry.” Now we are at RSW and asked gate agent if could get any compensation for our hotel, rental car and meals. She says it was actually a maintenance issue at CLT not weather and she suggests we send receipts to customer relations. Anyone have any different advice?
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