Originally Posted by tth6133

What you quoted are supposed to apply only to Business Select and Anytime bookings only (under its new refundable policy), so I'm not sure they'd apply to Basic or even WGA+ fares since neither is "refundable", whether they're booked with cash or points. Historically, points have always been returned if an award is cancelled. But I don't think we can assume that'd be the case with the new fare structure. Especially with lower earning rate on Basic fares, why would anyone book them with cash (instead of points) if the points are refunded with no strings attached?