FlyerTalk Forums - View Single Post - Elite and Board First boarding - often skipped, pointless
Old Mar 12, 2025 | 6:07 pm
  #8  
mowogo
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Join Date: Mar 2009
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Originally Posted by bgasser
This shouldnt be hard. Frontier can post a list with the order of bordering by gate agent microphone. I wish Frontier instead would address the overcrowding of people standing in front of gate agent. Southwest uses number stands and AA, UA, and DL have roped lanes. The chaotic Frontier boarding process is one of the reasons people stay away from them.
Frontier does have the roped lane but has nobody at the airport that actually cares about customer experience because Frontier has contracted that work out to the lowest bidder even where they control a decent number of gates.
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