FlyerTalk Forums - View Single Post - Grand Hyatt Indian Wells Resort & Villas (former HR) REVIEW - MASTER THREAD
Old Mar 10, 2025 | 1:40 pm
  #510  
neilana
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Originally Posted by Globalist on points
I tried booking into a Penthouse Suite on a points reservation using a SUA before the points prices go up at the end of the month. There was a Grand Suite and a Penthouse Suite with Accessible Roll-In Shower available on points for 32,000 points. But when I tried booking online or with my concierge, the Penthouse Suite did not show up as available with a SUA. I settled for the Grand Suite. Has anyone else run into this issue? Is there a way of using a SUA on a Penthouse Suite?
Is the Penthouse Suite available for your dates?



However, it looks like I have the opposite problem with the dates I chose. If I wanted the accessible suite, the system will not let me book it with a suite upgrade award.



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