Originally Posted by
andimilk
My other question for those who may know more about the hospitality business is how easy it will be to exit from the Hilton/Playa contract as I can't see Hyatt running a Hilton for very long!
Great opportunity to 'accidentally' offer the worst service, annoy as many Diamonds as possible, and then offer no service recovery… all in the Hilton name>!
Could be interesting if there were any… mishaps in the short term!