Aaaaand again battling the *same* issue, EQN posted, incorrect points posted, and the property is telling me they can't generate an invoice with the nightly rate due to new policy.

So, emailing the Bonvoy Champion email address ends up with them telling me to reach out to the property (and closing my ticket?) and then the property says it's up to corporate to figure this out and suggests I go back to emailing Bonvoy.

I am infuriated with the lack of ownership here.