Yes a painfully long call (no status now) got me through to someone who typed exactly the same as I was typing in and it was all sorted!

Of course I then got another message at OLCI telling me there was an issue with my visa etc and that I might not be able to travel blah blah. Becoming a more frequent traveller now it didn’t phase me but jeez it would be stressful without all the FT advice from the regular flyers ….