Originally Posted by
tanglin
If I book a trip with DL myself, then I see all trips of that ilk in the My Trips section of the web site. However, if I book one through the company travel agent (Amex GBT), it doesn't appear.
I can log in to my account, search for that Amex trip using booking reference and name and see it fine. However, it doesn't add it to the collection, I have to know the reference number and search every time.
Hence the question. Any way of telling the web site that this particular trip should be added to the list of trips under my SM account?
Did you try to do this in the Delta app?
I have a similar problem and this was a solution: When I booked a ticket for somebody and wanted to follow the updates once in a while — the ricket would not show on the web version but it would stick nicely in the app. There, it remained among my tickets.