Originally Posted by tcook052
I like your analogy better. However, as patrons are we not able to pass on our input to the owner/manager, whether it be positive or negative, and is he not free then to weigh those opinions and decide how to best deliver the product? Or are patrons only able to pass on compliments but not constructive criticisms? I would rather have people voice their opinions and encourage them to stay rather than dismiss them out of hand and risk them going elsewhere. ORP is a great suggestion box, but it should be for all suggestions from FT patrons.
Yes, I've visited the other establishments but like what's cooking here and so chose to remain an active FT patron.
...and in this case, from the posts I've seen and the emails that I've heard about, it looks like the owner has bent over backwards to listen and act on the feedback provided.
AC doesn't want a moderator, it looks like they will not have one for the foreseeable future. The owner wants cert trading in the CC. Not too much to ask for, given what this service (FT) provides, IMHO.