Originally Posted by
traveller5
I am flying to Tokyo soon on AY and am absolutely dreading it based on a range of review sites, especially around the lack of food for their longer sectors. I got a good price but the overwhelming rating across different airline review sites is dire for AY! I now need to hope the AY Helsinki to Tokyo flight is cancelled and I am rerouted on an airline where customer service is part of the airline mission statement.
AY food is bad, but think of it this way: If you saved 200 EUR by choosing AY over a better carrier and then buy snacks and sandwiches for 30 EUR, you are still saving 170 EUR. It's sort of part of the deal.
The Alepa on the ground floor at HEL has a large selection of sandwiches etc. Just stock up before you fly.