FlyerTalk Forums - View Single Post - Aloft Dublin City, Ireland [Master Thread]
Old Mar 4, 2025 | 8:35 am
  #55  
Dn10
All eyes on you!
10 Years on Site
 
Join Date: Mar 2016
Posts: 890
Originally Posted by mmogdan
Just arrived at the Aloft Dublin and massive word of warning, I was told on checking in that Elite welcome gift is 10 USD credit or points. I told them I wanted breakfast and they told me they don't offer breakfast, I can use the credit towards it which costs 20 euros if I wish. I brought up the Marriott website and showed the Elite welcome guarantees and they told me that because this is a franchise that the management can set their own rules. I asked to speak to the manager who was busy.

The manager just called me and explained because this is my "first time" they will offer me breakfast but moving forward they do not offer it as a policy, I told him about the welcome gift guarantees and he told me I could have the 25 USD for lack of welcome gift or 5,000 points. I opted for the points. However, I still do not have breakfast.

So word of warning, do not stay here if you want breakfast.
I hate how bad the brand standard standardization is across Bonvoy these days.
Dn10 is offline