Originally Posted by
EdmFlyBoi
Air Canada and premium experience are mutually exclusive phrases I'd say.
As a long-time SE who is usually in paid J, has phone concierge access, and knows what I'm entitled to, I'd disagree. When I need a concierge escort, I get one. But I'm offered one 10x more often than I want one.
But I probably agree with you when it comes to a random paid J pax or non-SE.