Originally Posted by
CPH-Flyer
That is basically the service concept being described, there is a main meal, and the rest is on demand, when you want it. Only around last order time will they actively ask for any additional requests.
It is a pity if they did not explain that, but it is the basic setup for first class and business class on JAL.
Use the call button if you are hungry, and no flight attendant has come by recently. The down side of doors is that it is harder for the crew to see if passengers are awake or sleeping, and thus whether they should approach them.
We flew to Asia on KAL in F and they clearly outlined the service plan for the flight (what would be served when) but also made it clear we could divert from this plan at any time. On this JAL flight not a word was said and the physical menu gave no sense of when the long list of items were to be served nor did they tell us to feel free
to order at any time. Of course I have traveled enough to know that this is the case but it was oddly lacking. Our doors were open the entire second half of the flight
and there were only 4 people in FC so I would have expected some proactive service. And, since I only asked for ramen, typical hospitality 101 might have
suggested they ask if I cared for dessert or a salad or whatever. Not a big deal and we will continue to take this flight once or twice a year but I do think for this price point a more robust service should be offered.