Originally Posted by
CanadianMike
Good to hear. Wonder if this is a "YMMV" situation depending on quality of the gate agent? Or I guess the concierge as well.
I haven't heard of them monitoring connections and such before and pro-actively contacting the gate re: upgrades.
It might be YMMV but I did get an eUp upgrade this last January on YVR-YYZ from Y to J after having boarded. I got the upgrade text, showed the FA, took my new seat, and the GA handed me a boarding pass with "4F" scribbled onto it. I had been #2 on the upgrade list with 3 seats open, then there were 0 seats open, and then I got the upgrade.