Originally Posted by
lowkeyflyer
Spoke with Ken the FDM.
Grand Club closing on 2/1. Breakfast will be served in the restaurant buffet style. Club closure has no reopen date, and it's purely being done as a cost cutting measure (evaluated business needs and low occupancy). They aren't offering anything for the club being closed. I wasn't aware that Hyatts could pull a Marriott and just take away a member benefit at a whim.
Isn't it a brand standard for a Grand Hyatt to have a club?
I canceled three or four upcoming week stays. Without the lounge, it’s now competing on price with other Hyatt properties.